So you are surfing the internet and you stumble across a message. It says, “Your computer has been infected by a virus. Please call this number…” You get scared because you think that your personal information has been compromised. You go ahead and call the phone number. You get a person on the other end that sounds like they are from India. That’s weird. Then you talk to him about what you see.
He then tells you that your computer has been compromised. The good news is that he will be able to help you (not really). He walks you through the steps of helping them remotely connect to your computer. You download a program and install it. Then you read an access number to him. This allows his to take control of your computer.
Right away he takes steps in allowing him to establish future unattended remote sessions with your computer. A minute later you have another program installed that tells you that you have 1000’s of viruses. Now this program is giving you false information. This program was designed to build perceived value in receiving his help. At this point you have officially been scammed.
Now he is going to tell you that it will cost X amount of dollars to help you. If you say yes he will take your credit card information and process the transaction. Whatever you do, don’t give him your credit card number. He will want to hang up with you, but it is too late. The damage has already been done.
OK, so he most likely installed Remote Administration Tools that will allow him to monitor you. He will be recording your keystrokes and trying to find things of value. If you have a bank account with more than $70,000 in it the user name and password is worth $1000 on the black market. A criminal can use this to get loans in your name. He also will be looking in your computer for social security numbers and passwords to other sources of personal information.
On the black market he can make as little as $50 or as much as $1000 off the information that he received from your computer. Now of course this might not seen like a lot of money to us, but this can keep his little cousin from dying a starvation in his country. Our money is worth 5x as much in India or the Philippines. He just wants to survive and he is willing to do anything to do just that.
Now once your stuff gets on the black market it gets worse. People want to assume your identity so they can score big. They want to buy big ticket items with your credit card, get loans with your bank information, use your social security number to get a job, or possible get your health insurance information to get surgery. This can have devastating effects on your health and well being.
So what do you do now? Well its time to reload your operating system on your computer. You want to get everything that he put in there out of there as soon as possible. The more time that you use your computer online the more information he will be able to gather. Once you take care of that you want to change your passwords on all of your accounts. Then notify your bank, credit card, and health insurance companies. They will let you know if there is any suspicious activity on your account. They will also monitor your accounts for future fraud related transactions.
If you have any questions about Fake Antivirus Alerts please call us at 508-748-0005