Drop Off Service
$125 Flat Rate (Includes all labor charges and diagnostic procedures.) If you need it in a hurry add $75 to the flat rate and we’ll make your computer top priority.
Diagnose customer issues
All Windows/Mac updates and patches
Hardware and software upgrades
Remove spyware, malware and viruses
Clean install of operating system
All hardware and software upgrades will be charged separately. All service comes with our 30 day satisfaction guarantee. If the same problem arises within one month of service, just bring it back to the store and we will fix it at no additional charge.
Phone and Remote Support
FREE for those quick fixes that take just a few minutes (up to five minutes) $125 flat fee per incident, prorated in 15 minute increments if under 1 hour.
On Site Support and Consulting
$125/hour (1 hour minimum charge) Billed in 30 minute increments beyond the first hour. We do not charge for travel time anywhere within 20 miles from our shop. There will be a $20 trip charge for onsite visits outside our local area. $150/hour Nights & Weekends
Small Business Support Contracts
$125 month plus $25/month per computer and $75/month per server Includes one scheduled on-site maintenance visit and unlimited priority emergency remote support during normal business hours.
$125 consulting fee on all personal and laptop computer purchases. $200 fee on server computer purchases Including:
Customer consultation, to help determine client needs
Order and configuration of system from our suppliers
Installation and configuration of operating system and other software
In store transfer of customer data to new machine and installation of customer supplied software
Data Backup Service
$50 plus cost of media.
$200 plus cost of media for in house recovery. For more complicated recovery, such as mechanical failure, a quote will be provided.
Web & Mobile Apps
Please give us a call at 508-748-0005 for pricing.
Come by our shop anytime we are open or give us a call at 508.748.0005 to schedule an onsite appointment.